šŸ›  Miro MCP Server FAQ and Troubleshooting

Find answers to the common questions and issues with the Miro MCP Server. Feedback form (we check feedback daily).

šŸ”‘ Authentication & Team Access

The most common issues with the Miro MCP server relate to how users are authenticated across multiple teams.

Why am I seeing a "Different Team" authorization error?

If you receive the following error message:

"This board belongs to a different team than your current authorization. To access this board, please re-authorize while viewing it."

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The "Last One Wins" Rule: This 1:1 rule applies across all MCP Clients. If you authenticate into a new team or even a different MCP Client, the previous connection is immediately dropped.

  • The Cause: Miro MCP maintains a 1:1 connection. Each individual user can only be "connected" or "authed" into one team at a time. This is true even if you auth with multiple MCP Clients. For example, if you auth into 3 clients, only the latest client connection will work!
  • The Behavior: Once a user re-authenticates into another team, the connection from the previous team is lost. If the AI tries to access a board from a team that is no longer authenticated, it will trigger this error.
  • The Fix: Simply re-authenticate while viewing a board in the desired team to reset the connection to that specific environment.

šŸ¢ Enterprise & Admin Setup

Is MCP available across all teams in an Enterprise account?

No. Even during the Public Beta stage, MCP must be enabled on a team-by-team basis.

  • Admin Action: Enterprise admins can turn the feature on/off at the Org-level, but they must explicitly select the teams where it should be active. If you're on an Enterprise account, ensure your admin has turned it on - see guide here.
  • User Access: If you cannot find the MCP in your sidebar, please contact your Admin to ensure your specific team has been enabled in the settings.

⚔ Quick Troubleshooting Guide

IssueResolution
"Board not found"Ensure the board belongs to the team you are currently authenticated into.
Connection LostThis usually happens when you auth into a second team. You must re-auth to switch back.
Permissions ErrorVerify that the user who performed the OAuth flow has at least View access to the board.

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Pro Tip: Team Switching

For more details on the installation and team selection flow, visit the MCP Documentation on Team Selection.